Terms & Conditions
How to Book
Reservations can be made via our web site: www.exmouthholidays.co.uk or alternatively, select the property of your choice and telephone us on 01395 269955. Please leave your details on our answer phone and we will call you back within 24 hours when we will be pleased to confirm the availability or suggest alternative accommodation to suit and make your reservation. Your reservation will be held for 5 working days while we await receipt of your deposit cheque (including any hire charges). You can also telephone and pay by debit card. Charges will be made for payments made by credit card. You will then receive prompt confirmation of your booking.
Full balance of your booking fee is required one month prior to commencement of your holiday.
All cheques should be made payable to 'Eaton-Terry Clark'. Final details concerning key collection and other relevant matters will be sent to you after your full payment has been received.
Cancellation Insurance is Obligatory
Your booking is a legally binding contract, and like all contracts, you should protect yourself in case things go wrong. That's why we ask you to take out holiday cancellation insurance and advise us of the scheme you have chosen.
Booking Conditions
All bookings entered into with Eaton-Terry Clark Holidays are subject to the following conditions;
- TThere shall be no variation in the number and composition of the party of guests without the prior consent of Eaton-Terry Clark Holidays.
- Whilst Eaton-Terry Clark Holidays will endeavour to ensure that the accommodation requested will be available, they make no guarantee or warranty on that behalf and shall not be liable in any way if the said accommodation shall not be available for any reason.
- Accommodation shall be available from 2pm on the first day of the period booked until 10am on the last day of the period booked by which time the guests are required to vacate the accommodation and leave the same in a clean and tidy condition. Any damage or loss incurred during the holiday period shall be paid for by the guests, the amount payable shall be decided by Eaton-Terry Clark Holidays and this decision shall be final.
- Guests must pay the deposit specified when submitting the booking form, unless the date of submission is within one calendar month of the holiday. Guests who make a reservation within one calendar month must pay the full cost of their booking upon submitting their booking form. It is a condition of the booking that the total cost of the holiday be paid not later than one calendar month before the first day of the holiday and any failure to do so will entitle Eaton-Terry Clark Holidays to cancel the booking, in this instance your deposit is non refundable.
- Eaton-Terry Clark Holidays accepts no responsibility for any property lost or stolen from the accommodation nor any accidents or injuries sustained in the accommodation or while on your holiday.
- Every effort has been made to ensure that individual holiday homes descriptions contained in the details are correct. In the interest of continued improvement Eaton-Terry Clark Holidays reserves the right to make modifications to the holiday home specification without prior notice.
- No single sex groups will be allowed unless by arrangement with Eaton-Terry Clark Holidays in writing.
Cancellations
The full holiday booking shall be paid if the holiday booked is cancelled or reduced in length for any reason other than the act of default of Eaton-Terry Clark Holidays. Guests are therefore advised to notify Eaton-Terry Clark Holidays immediately of any change of plan and in that instance Eaton-Terry Clark Holidays will make every effort to re-let the accommodation and if they succeed in doing so then all monies paid less a cancellation fee of £35 may, at the discretion of Eaton-Terry Clark Holidays, be refunded.